Shipping policy

6. Shipping and Handling Costs

6.1 Our shipping and handling varies for each individual product and is determined by the type, size and quantity of products selected in Your order. We encourage our customers to acknowledge that each order can have different shipping and handling costs that are shaped by the above circumstances. We currently have a flat rate shipping of $24.95 for some products, but that is subject to change.

6.2 All estimated shipping and handling costs for Your order made with Eco Sustainable House are to be paid upfront and in full at time of order. In the event that the shipping and handling costs increase due to the Carrier’s services and shipping route an invoice will be issued to You for payment.

The Customer agrees and authorises the Carrier at its discretion and at any time without notice to the Customer to:

(a) Use any route, means of transport or Storage whatsoever.

(b) Proceed by any route from the Place of Receipt whether or not such route is the nearest or most direct or customary route.

(c) Comply with any directions or recommendations given by any statutory authority.

(d) Adopt any specialist Carriage which may require the use of other services to ensure the safety of others and to comply with all statutory requirements.

(e) Vary the Carriage for which a quotation or estimate has been given